Published on: 06-08-21 11:55am
Okay, so let me tell you that one can't delete orders from the Multivendor Marketplace for Shopify though if I talk about Shopify Store backend, orders are achieved once fulfilled as well as we can delete orders from there.
The point to be noted is that the orders which were deleted from the Shopify backend will still be visible on the Shopify Multivendor Marketplace app's 'orders' section (highlighted red) with a message on top of that particular order's details saying 'The order is deleted'.
Once you delete the order from Shopify end, it gets reflected in red color at the multivendor app showing that the order is canceled. Refer
The deleted orders from the Shopify store will be shown in the app as we do calculate the commission, seller's earnings, etc. Moreover, In case you are deleting the orders then we don't reduce the seller's earnings & Admin's commission in the app as we do not get any info of the deleted order so we cannot manage it in the app.
However, In case you would have canceled/refunded the order then that is deducted from the seller earning as well as from Admin's commission.
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