Published on: 11-04-25 08:34pm
Our human agents are available on live chat from Monday to Friday (excluding public holidays) between 11:00 AM and 11:59 PM IST.
Please share the specific query you need assistance with, and our team will be happy to help.
"Not Happy with ChatBot reply ": Don't worry. Within 10 hours, Our Human Agents will review chatbot queries and create a ticket on behalf of the customer to get your query resolved
Human agent: Monday to Friday (excluding public holidays) between 11:00 AM and 11:59 PM IST.
Chatbot timing : 01:00 AM to 09:00 AM IST.
You can also reach us any time directly by emailing support@webkul.com or by creating a ticket through our support portal: https://webkul.uvdesk.com/en/customer/login. Within 24 hours, you will receive a reply from the human team.
Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.
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