How to manage returns and refunds in Magento 2 POS?

Published on: 13-10-21 01:51pm

Saurabh Singh

Published on - 13-10-21 01:51pm

It is quite easy for the cashier to manage the POS returns and refunds using the Magento 2 Point Of Sale System

The cashier can choose an order and select the products for which the customer has placed a refund request. The cashier simply chooses an order and click on the ‘Return’ tab to process a return for product/ products.

A cashier generates a cash memo for the customer’s refund request. It displays the current status of the order as “Refunded”. 

Note: The cashier can process the customer’s refund requests in the online mode only.

Magento 2 POS


Please do contact us for any further queries or requirements. You can also check our Magento 2 Extensions for additional features. 

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